How It Works
Compensation in 4 simple steps — we handle the airline, you handle the packing.
Step 1
File Your Claim
Tell us about your flight issue and upload your documents. It takes under three minutes and you only need your flight number, date and a description of what happened.
Step 2
We Check Your Case
Our experts verify your claim and check your eligibility under the applicable regulations — EU261, UK261, US DOT, APPR, DGCA, ANAC, the Montreal Convention and more.
Step 3
We Handle Everything
We contact the airline and handle all communication on your behalf, including escalation to the national enforcement body where necessary.
Step 4
Get Your Compensation
Once your claim is successful you settle the agreed fee, add your bank details, and we transfer the compensation to you.